Frequently Asked Questions
what is your GUARANTEE?
If you’re not satisfied with your tutoring experience for any reason, contact us, and we’ll refund the full amount of your last subscription payment.
HOW DO i KNOW IF I NEED TUTORING?
Ask yourself, What would happen if my test scores were 10% higher? What doors would open to me in the future? If you like the answers, schedule your first session today.
What do i need before my first tutoring session?
A cell phone is all you need.
All you need is a device with an internet connection. We recommend the use of a laptop, but many students prefer to use their cell phone or tablet to connect to the session.
I can’t seem to find time for tutoring. What can i do?
Don’t see a session time that works well for you? Contact us, and we’ll happy to help you find a solution.
do i need an account with "go to meeting"?
No, anyone with a meeting invitation can attend at meeting via Go To Meeting using any web browser.
Go To Meeting does offer a free app if you use a smartphone or tablet
What if i have questions outside of a scheduled session?
With any of our subscriptions, you can text your tutor anytime to get quick suggestions and help.
*Note: response times can vary when texts are sent outside of business hours.
do i have to schedule 1 session per week?
No, you can schedule your sessions anytime. For example, if it’s the week before finals, and you need to schedule 5 of your 8 allotted sessions for the month in a single week, that is perfectly fine.
what happens if i decide to cancel my subscription?
You can continue to use your subscription until the end of your current subscription period. After which point, you will no longer be billed.